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10.2. Troubleshooting the Console-proxy VM

If you see the below messages when you launch the Console Viewer and see this error it most likely means that the Console Proxy VM cannot connect from its private interface to port 8250 on the Management Server (or load balanced Management server pool). 
Access is denied for console session. Please close the window
Check these things:
  • Load balancer has port 8250 open
  • All Management Servers have port 8250 open
  • There is a network path from the CIDR in the Pod hosting the Console Proxy VM to the load balancer or Management Server
  • The "host" global configuration parameter is set to the load balancer if in use